Terms of service
Terms of Service
Overview
This website is operated by RESET Pickleballs. Throughout these Terms of Service, “RESET,” “we,” “us,” and “our” refer to RESET Pickleballs and its website.
By visiting our website or purchasing from us, you use our services and agree to these Terms of Service, together with any policies referenced on this website, including our Privacy Policy, Shipping Policy, and Returns & Refunds Policy.
Please read these Terms carefully before using the website. If you do not agree to them, please do not access the website or use our services.
We may update these Terms from time to time. Any changes become effective when posted on this page. Your continued use of the website after changes are posted means you accept the updated Terms.
Our store is hosted on Shopify, which provides the e-commerce platform that allows us to offer products and services online.
1. Eligibility and Use of the Website
By using this website, you confirm that you are legally able to enter into a binding agreement under the laws that apply to you. If you are under the age of majority in your location, you may use the website only with the involvement and consent of a parent or legal guardian.
You may not use our products or services for unlawful purposes, violate applicable laws, infringe intellectual-property rights, transmit malicious code, or interfere with the security or operation of the website.
We may suspend or terminate access to the website or our services where we reasonably believe these Terms have been violated.
2. Products and Availability
RESET offers pickleball paddles, starter sets, balls, bags, accessories, apparel, and related products.
We make reasonable efforts to present product descriptions, images, colors, specifications, and pricing accurately. However, actual colors may vary depending on your device, display settings, and lighting conditions.
Product availability may change without notice. We may limit quantities, refuse or cancel orders, or discontinue products at our discretion where permitted by law.
3. Pricing and Product Information
Prices, promotions, and product availability may change without notice.
We reserve the right to correct typographical errors, inaccurate prices, descriptions, offers, shipping charges, availability information, or other omissions. This may include cancelling an order after it has been placed, where legally permitted.
If an order is cancelled or changed, we will attempt to contact you using the email address, telephone number, or billing details provided during checkout.
4. Orders and Billing Information
We reserve the right to refuse, limit, or cancel orders at our discretion, including orders that appear to be placed by resellers, distributors, or through fraudulent activity.
You agree to provide current, complete, and accurate billing, shipping, account, and payment information. You are responsible for updating your details if they change.
For information about returns and refunds, please review our Returns & Refunds Policy.
5. Shipping and Delivery
Shipping timeframes are estimates and may vary based on product availability, destination, carrier performance, weather, holidays, and other factors outside our control.
Once your order is shipped, you will receive tracking information when available. For questions about a delivery, contact us at support@resetpickleballs.com and include your order number.
6. Returns, Refunds, and Exchanges
Returns, refunds, exchanges, and damaged-item claims are governed by our Returns & Refunds Policy.
Please do not send products back without first contacting our support team and receiving return instructions.
7. Third-Party Services and Links
Our website may contain links to third-party websites, tools, services, payment providers, or applications.
We do not control and are not responsible for third-party content, policies, products, services, availability, or transactions. Your use of third-party services is subject to their own terms and privacy policies.
8. User Feedback and Submissions
If you send us feedback, suggestions, reviews, ideas, or other submissions, you agree that we may use, reproduce, adapt, publish, and distribute them without compensation, unless otherwise required by law.
You must not submit content that is unlawful, misleading, defamatory, abusive, infringing, harmful, or that contains malicious code.
9. Intellectual Property
All content on this website, including branding, logos, text, graphics, product imagery, designs, videos, layouts, and other materials, is owned by or licensed to RESET Pickleballs and is protected by applicable intellectual-property laws.
You may not reproduce, distribute, modify, sell, or exploit any website content without our prior written permission.
10. Privacy
Your use of the website is also governed by our Privacy Policy. Please review it to understand how personal information is collected, used, and protected.
11. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the website and services are provided on an “as is” and “as available” basis.
We do not guarantee that the website will always be uninterrupted, secure, error-free, or available at all times. We do not guarantee that product information, website content, or services will always be complete, accurate, or current.
Nothing in these Terms limits any consumer rights that cannot legally be excluded.
12. Limitation of Liability
To the fullest extent permitted by law, RESET Pickleballs and its owners, employees, affiliates, suppliers, service providers, and partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, or services.
Where liability cannot be excluded, it will be limited to the maximum extent permitted by applicable law.
13. Indemnification
You agree to indemnify and hold harmless RESET Pickleballs, its affiliates, employees, service providers, and partners from claims, damages, losses, liabilities, and expenses arising from your breach of these Terms, misuse of the website, or violation of applicable law.
14. Severability
If any part of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be limited or removed only to the extent necessary. The remaining provisions will remain in effect.
15. Termination
These Terms remain effective unless terminated by you or RESET.
We may suspend or terminate your access to the website or services if we reasonably believe you have violated these Terms or used the website unlawfully.
16. Governing Law
These Terms are governed by the laws that apply to RESET Pickleballs and its operations, without regard to conflict-of-law principles.
Important: before publishing, replace this section with the actual governing law and jurisdiction for the business. Do not keep “Israel” unless the business is genuinely operated there and legal advice confirms it is appropriate.
17. Contact Information
For questions about these Terms of Service, orders, returns, or support, contact us at: