Questions about an order, help choosing the right paddle, or feedback on your RESET gear? Our support team is ready to assist. Send us a message below and include your order number if you have one — we typically respond within one business day.

Customer Support

Send Us a Message

Email Us

support@resetpickleballs.com
For orders, product questions, returns, and general support.

Support Hours

Monday – Friday
9:00 AM – 6:00 PM EST
Most messages receive a reply within 24 hours, including weekends.

Orders & Returns

Include your order number for the fastest help.
Shipping policy · Return policy

Helpful Resources

Many answers are already in our FAQs. You can also review our terms of service and privacy policy.

Free Shipping

Free delivery on all orders over $120.

Easy Returns

30-day hassle-free returns and exchanges.

Secure Checkout

Encrypted payment with all major cards.

Dedicated Support

Real people who know pickleball gear.